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OUR SERVICES

Business Solutions Expert

Tailored telecommunications solutions delivered with innovation, reliability and exceptional customer satisfaction — for Australian businesses of every size.

Business Internet Enterprise Fibre Business Mobiles Cloud Phones Phone Features AI Studio
CONNECTIVITY

Business NBN

Eltel understands the critical need for a robust and dependable internet connection in today's dynamic business environment. Our Business NBN services are engineered to give Australian businesses — from nimble startups to expanding enterprises — fast, reliable and scalable internet, with enhanced performance, priority data options and dedicated support.

Unlock your business's full potential with a range of speed tiers and service enhancements designed to improve productivity, streamline operations and support demanding applications like cloud-based software, VoIP phone systems and seamless remote work.

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Scalable speed tiers From startup to enterprise
Priority data options Minimal downtime, maximum efficiency
Dedicated support A local team behind every connection
BUSINESS NBN PLANS

Pick the Speed Tier That Fits Your Business

Every plan includes a $0 router when connected for 24 months, prioritised support, no lock-in contracts and a static IP.

NBN 50/20
$85
AUD/mo Exc GST Typical business-hour speed 50/17 Mbps
  • $0 router, 24-mo connection
  • Prioritised support
  • No contracts
  • Static IP
For standard web use & basic applications
NBN 100/40
$100
AUD/mo Exc GST Typical business-hour speed 100/34 Mbps
  • $0 router, 24-mo connection
  • Prioritised support
  • No contracts
  • Static IP
Emails, large file transfer & quality voice calls
NBN 500/200
$130
AUD/mo Exc GST Typical business-hour speed 405/170 Mbps
  • $0 router, 24-mo connection
  • Prioritised support
  • No contracts
  • Static IP
Emails, large file transfer, cloud & quality voice calls
NBN 1000/400
$180
AUD/mo Exc GST Typical business-hour speed 860/340 Mbps
  • $0 router, 24-mo connection
  • Prioritised support
  • No contracts
  • Static IP
Emails, large file transfer, cloud & quality voice calls
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99.95% Reliability guarantee
1:1 Contention ratio
Symmetrical Upload & download speeds
MISSION-CRITICAL

Enterprise-Grade Fibre

A dedicated, high-performance internet solution designed for mission-critical operations. With symmetrical speeds, a 99.95% reliability guarantee and a 1:1 contention ratio, your business gets uninterrupted, high-speed connectivity with no slowdowns during peak times.

Backed by an enhanced SLA for fast issue resolution and priority support — the ideal choice for cloud computing, VoIP, video conferencing and large-scale data transfers.

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ENTERPRISE-GRADE FIBRE PLANS

Dedicated Fibre, Built for Uptime

36-month terms with uncontended speeds, $0 installation and dedicated account management on every plan.

Fibre/NBN EE 200:200 Standard
$450
AUD/mo Exc GST · 36 Months Typical Speed 200:200 Mbps
  • Standard SLA 9am – 5pm
  • Uncontended speeds
  • $0 Installation
  • Account Management
Fibre/NBN EE 500:500 Standard
$580
AUD/mo Exc GST · 36 Months Typical Speed 500:500 Mbps
  • Standard SLA 9am – 5pm
  • Uncontended speeds
  • $0 Installation
  • Account Management
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MOBILITY

Business Mobiles

Eltel provides mobile voice and data SIM plans for businesses of every size — from a handful of services to a full enterprise mobile fleet — all managed under the one account, on the one consolidated bill. Mobility plans and data pooling are customised around the number of services you run, so your plan scales with your business rather than locking you into a one-size-fits-all deal.

As a Carriage Service Provider (CSP), Eltel procures mobile services through wholesale and distribution partners, who supply coverage using parts of the major providers' wholesale and retail mobile networks — giving your fleet reliable, nationwide coverage without you having to deal directly with a carrier.

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One account, one bill Every mobile service consolidated under a single invoice
Customised by fleet size Plans and data pooling scaled to the number of services you run
Nationwide coverage Delivered through wholesale & distribution partners across Australia's major networks
Not sure which connection fits your site? Tell us your setup and we'll recommend the right plan.
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CLOUD COMMUNICATIONS

SIP & Cloud Phone Systems

Reliable and scalable SIP/VoIP and cloud-based phone systems powered by industry-leading platforms such as 8x8 and 3CX — keeping your business connected with advanced features, seamless call management and flexible deployment options.

We take pride in offering highly competitive rates, delivering greater value without compromising on quality or service. Whether you're a small business or a larger organisation, we can customise a communication solution to suit your needs.

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Powered by 8x8 or 3CX
Seamless call management
Flexible deployment
Competitive, transparent rates
EVERYTHING BUILT IN

A Phone System That Does More, Out of the Box

Every Eltel cloud phone deployment is configured with the features that actually save your business time and money from day one — not paid bolt-ons you have to ask for later.

Call Recording

Every call captured automatically for training, dispute resolution and quality assurance — searchable whenever you need it.

Call Reporting & Analytics

Real-time dashboards on call volume, wait times and team performance, so you always know what's really happening on your phones.

Intelligent Routing

Calls reach the right person or team first time, based on time of day, skill set or caller history — no more guessing games.

Voicemail to Email

Missed messages land straight in your inbox as audio and text, so nothing gets missed even when you're away from your desk.

Unlimited AU & Overseas Calls

Unlimited calling within Australia, with overseas calling available depending on your 8x8 licence — call with confidence, not a stopwatch.

AI Transcripts

Every call automatically transcribed and summarised, so follow-ups, training and compliance checks take minutes, not hours.

Fax to Email

Legacy fax numbers kept alive without the machine — faxes arrive as PDFs in your inbox, ready to action.

1300 & 1800 Numbers

A professional, memorable inbound number for your business, routed exactly the way you want it — nationally, by team or by time of day.

Handsets, Headsets & Softphones

We supply any handset, headset, cordless phone or softphone your team needs — then configure and install everything on site, ready to use from day one.

Bulk SMS, Built Into Your Phone System

Reach hundreds of customers at once with appointment reminders, promotions or updates — sent as a service through the 8x8 CPaaS module, from the same platform as your calls.

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Voice-to-CRM Integrations

Click-to-call, automatic call logging, screen pops with caller history and full call notes — synced straight into Salesforce and other leading CRMs, so nobody starts a call from zero.

Ask About CRM Integration
8X8 AI STUDIO

More Than a Phone System — an AI Agent Platform

Every service on this page runs on 8x8's cloud voice platform — and that platform includes 8x8 AI Studio, a full AI agent platform Eltel configures around how your business runs. The AI Receptionist is the first thing we build with it: answering calls and chats naturally, booking straight into your calendar, and escalating to your team with full context when it's genuinely needed.

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See the AI Receptionist Live example of AI Studio in action →
Explore AI Receptionist

Not Sure Which Solution Fits?

Get in touch today to discover how we can enhance your business communications and connectivity while helping you save.

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