Manage high call volumes with advanced queuing, group hunting and smart routing.
Guide incoming calls to the right department instantly with customisable auto-attendants.
Read voice messages in your inbox or chat window with automated transcription.
Access your entire company contact list instantly from any desktop or mobile device.
99.999% SLA — a financially backed uptime guarantee that keeps your business operating 24/7/365. Crystal-clear voice quality driven by a patented, globally redundant cloud architecture.
Inclusive calling plans covering up to 48 countries. Zero maintenance overhead — no physical PBX hardware, upgrades or licensing fees.
End-to-end migration handled by Eltel's local engineers — system design, number porting and deployment, plus on-site staff training.
Yes — Eltel manages the entire porting process for your local, toll-free and 13/1300 numbers, scheduled so your business stays contactable throughout.
Calls automatically fail over to the 8x8 mobile app via 4G/5G. Because the system lives in the cloud, your virtual receptionists and voicemails keep working non-stop.
Standard cloud setups can be configured and live within a few business days. Larger enterprise setups with complex call routing generally take 2 to 4 weeks.
No — teams can call from the 8x8 app on laptops, mobiles or tablets. If you prefer physical desk phones, we can provision new IP phones or reconfigure compatible existing handsets.
Speak with an Eltel Australia cloud specialist today. Let us design a scalable, reliable 8x8 solution tailored to your workforce.
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