8x8 Voice for Microsoft Teams
Are you looking to bridge the gap between Microsoft Teams collaboration and your external phone network? Many Australian IT managers are trapped paying expensive Microsoft Calling Plans just to give their staff an external phone number.
There is a smarter way. Eltel Australia seamlessly embeds the enterprise-grade power of 8x8 Voice for Microsoft Teams right into your existing Teams interface. You keep the familiar Teams experience your staff already know, while unlocking reliable, cost-effective global telephony.
Unlock Complete Global Telephony Directly Inside Microsoft Teams
Why Choose 8x8 Voice for Microsoft Teams?
One Unified Interface:
No separate apps, no new software to learn, and no training required. Your team makes and takes external calls directly from the native Teams dial pad on desktop, mobile, or web.
Massive Cost Savings:
Bypass expensive Microsoft Calling Plans. 8x8 provides predictable, inclusive calling packages that significantly lower your monthly telecommunications spend.
Unmatched Global Coverage:
Access local phone numbers and toll-free inbound services in over 100 countries, with inclusive calling plans covering up to 48 countries.
Enterprise-Grade Reliability:
While Teams handles your internal messaging, 8x8 powers your external voice with a financially backed, patented 99.999% uptime SLA.
How Eltel Transforms Your Teams Architecture
We do not just sell software; we architect your migration. Eltel’s certified engineers handle the backend configuration to transform Microsoft Teams into a robust, cloud-based phone system.
Direct Routing Integration:
We use secure cloud-to-cloud Direct Routing to link the 8x8 global voice network straight into your Microsoft 365 tenant.
No On-Premises Hardware:
There are no SBCs (Session Border Controllers) or physical phone lines to maintain on your site. The entire deployment is cloud-native.
Seamless Number Porting:
Eltel manages the entire transition. We port your existing Australian landlines, direct-inward-dials (DIDs), and 1300/1800 numbers over with zero downtime.
Advanced Call Analytics:
Gain deep visibility into call quality, queue wait times, and user performance through 8x8’s comprehensive analytics dashboard—features completely missing from native Teams setup
Frequently asked questions
Do my staff need to change how they use Microsoft Teams?
Not at all. The 8x8 service sits entirely in the background. Your staff will simply see a standard dial pad appear inside their existing Teams "Calls" tab.
What Microsoft licenses do we need?
To enable external calling, users require a Microsoft 365 or Office 365 subscription paired with a Teams Phone license (included in E5 plans, or available as an add-on for Business Standard, Business Premium, E3, or F3 plans).
Can we use our existing headsets and conference room hardware?
Yes. Because 8x8 registers natively inside Teams, any Teams-certified hardware—including Yealink room systems, headsets, and desk phones—will work perfectly.
Partner with Eltel Australia
Stop overpaying for rigid calling plans. Let Eltel engineer a high-performance, crystal-clear voice solution that maximizes your current Microsoft 365 investment.
Ready to streamline your business communications? Contact the Eltel Australia team today for a custom architecture review and proof-of-concept demonstration.
Eltel Australia
support@eltel.com.au
1300 540 281
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