8x8 Enterprise Cloud Phone System
Streamline your corporate communications and retire your expensive, legacy on-premises hardware. Eltel Australia delivers 8x8’s enterprise-grade cloud phone system—a reliable solution engineered to connect your entire workforce through a single, secure platform.
Key Capabilities Built for Enterprise Scaling
Enterprise-Class Call Handling
Manage high call volumes effortlessly with advanced queuing, group hunting, and smart routing logic.
Virtual AI Receptionists
Guide incoming customer calls to the right department instantly with customisable auto-attendants.
Visual Voicemail-to-Text
Read your voice messages directly inside your inbox or chat window with automated audio transcription.
Secure Corporate Directories
Access your entire company contact list instantly from any desktop or mobile device.
Why Choose Eltel Australia for Your 8x8 Deployment?
Cloud Phone System | Local Australian Support | 99.999% Uptime | 48-Country Calling Plans
Maximise Operational Uptime
99.999% SLA: Rely on a financially backed uptime guarantee that keeps your business operating 24/7/365.
Patented Cloud Architecture: Experience crystal-clear voice quality driven by global redundant data centres.
Eliminate Unpredictable Expenses
Predictable Global Calling: Access inclusive calling plans covering up to 48 countries to control international toll charges.
Zero Maintenance Overhead: Save capital by eliminating physical PBX hardware maintenance, upgrades, and licensing fees.
Support Local Australian Expertise
End-to-End Migration: Benefit from Eltel Australia’s local engineers who handle your system design, number porting, and deployment.
On-Site Staff Training: Transition your team smoothly with custom onboarding sessions designed to drive instant app adoption.
Frequently asked questions
Can we keep our existing Australian phone numbers?
Seamless Number Porting: Yes, Eltel Australia manages the entire porting process for your local, toll-free, and 13/1300 numbers.
Zero Downtime: We schedule the transfer to ensure your business remains contactable throughout the migration.
What happens if our office internet goes down?
Automatic Failover: Calls automatically route to the 8x8 mobile app via 4G/5G mobile networks.
Cloud Resilience: Because the system lives in the cloud, your virtual receptionists and voicemails keep working non-stop.
How long does it take to migrate from an old PBX to 8x8?
Rapid Deployment: Standard cloud setups can be configured and live within a few business days.
Complex Migrations: Larger enterprise setups with complex call routing generally take 2 to 4 weeks.
Do we need to buy new hardware or desk phones?
App-First Flexibility: No, teams can make and receive crystal-clear calls using the 8x8 app on laptops, mobiles, or tablets.
Hardware Compatibility: If you prefer physical desk phones, we can provision new IP phones or reconfigure your existing compatible handsets.
Ready to Modernise Your Business Communications?
Speak with an Eltel Australia cloud specialist today. Let us design a scalable, reliable 8x8 solution tailored to your workforce.
Eltel Australia
support@eltel.com.au
1300 540 281
© 2025. All rights reserved. Powered by Logos Creative Solutions
Ground Floor 470 St. Kilda Road Melbourne VIC 3004